Pros of on-line systems Anybody can access database and place an order Looks professional when it includes pictures of items in a catalog format Can support very large databases Set up hot links to other websites Chance for world wide ordering and huge profits Running on your live accounting system, which means all data is real time Can possibly eliminate need to stock by using Just In Time (JIT) methods to ship as orders are placed Cons of on-line systems Initial Setup and Maintenance is Expensive Security issues a) may deter customers; b) because firewalls, security software and web stores are based on the number of active accounts or items, this could also be a continuos fee; c) your live accounting system is open to "hacking" and malicious damages Performance a) physically connected to the web which means you must have access to a phone line to log on; b)connection can be slow, interruptions can occur, c)disconnection or server not available; d) Users may be frustrated depending on number of passwords and layers; e) high performance hardware as well as high bandwidith and line speed is crucial; Log on times can range from 5 to 30 minutes Fake orders from "guest login" section For international users access to internet is expensive, so results may not be as global as expected

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