RemoteDesk.Net - Support

Support

Our technical support staff are available Monday through Friday between 9:00am and 5:00pm (Pacific Standard Time)
During the summer (Approx. June 10th - Sept. 3rd) technical support staff hours are reduced to 3:00pm. on Friday
If you have an emergency, please send us an e-mail, these are still monitored.

Holiday Hours - Days the office is closed

Jan 1, 2006 - New Year's Day
April 14, 2006 - Good Friday
May 22, 2006 - Victoria Day
July 3 - 4, 2006 - Canada Day/July 4th (Extended week-end)
August 7, 2006 - Civic Holiday
Sept 4, 2006 - Labor Day
Oct. 9, 2006 - Thanksgiving Day
Dec. 25-Jan 3rd, 2007 - Christmas/New Years Closure

Our technical support department is ready to assist you.

Support Members:
Members of our support and upgrade subscriptions are given priority service. During office hours you will be served immediately, and after office hours, we will still try to contact you if your office is still open. Leave your support or dealer member number when calling or sending an e-mail, this will ensure priority treatment.

Non members:
If you are not a member of our support or dealer program, you can submit an e-mail to: Sales@bravosw.com
For details about subscribing to our support plans select here. There is also an online order form for your convenience.

On-line Technical Support Submission:

Enter your information and we will process your request ASAP.

Contact Information

Name

Company

Telephone

FAX

E-mail

Product

Serial Number: (Required)

Please describe issue