- ** Client License Value Paks - RemoteDesk has a feature in which you can add more clients (seats) yourself. For companies who do not require a manual, box etc. for each remote copy you can simply buy a license. This option does not require shipping, you inform your dealer or contact BSG for the number of sites you would like to add, and we provide you with a keycode that unlocks more seats. Your manual has complete details for this procedure.
- The Administrator ships as a unit that includes 1 Remote Client licence. This license can be used
with desktop, laptop or tablet PCs. This is for sales orders. You cannot
exchange this for any other type of remote site. ie. RemoteCE for PocketPC, RemoteDesk Invoicer, etc. If you need a specific remote type such as an Invoicer or PocketPC application, these are quoted
above and sold separately. You can always use the included Client version at a later date.
- RemoteDesk eCommerce bundle includes;
- RemoteDesk eCommerce
- The RemoteDesk Administrator can also interface with sales reps using RD Clients
- Assistance with setting up the RemoteDesk web parameters
- Guidance with setting up categories and items
- Programming to automate mapping of inbound order data from your eCommerce shopping cart and special
handling of your accounting data. (Max 3 hours)
- RDEC Customer Care Plan - includes 12 months of upgrades and priority support. Includes initial online setup
- Customer Care plans includes for 1 year upgrades, PTFs, and priority technical
support. This provides you with upgrades and PTFs for a period of one year, plus
priority technical support when you need it most. Maximum of 6 hours for the year. This is for
support only and does not cover training or information available in the manual or on-line.
Support time up to 6 hours carries a value of $900. Anything above 6 hours is billed at a discounted rate of $100/hour.
Hours cannot be accumulated and carried forward. This is an insurance aspect for when you need
help you get put through to a technical rep, versus waiting for an e-mail response.
If you wish for us to directly support each respective registered client version, there is an additional fee of $199 per user, and you must purchase for as many users as you have registered. You cannot select 3 specific ones if you have 5 users in total, it is simply too difficult to monitor.
- Also note the above prices are for upgrading from the
last version prior to the latest release only. Contact Bravo with your version to get exact pricing if this does
not apply to you. For a history of the version releases visit: Upgrade Notices
- Customer Care is non-refundable because it involves automatic updating and technical support.
- Prices are subject to change without notice. The most current prices are posted here at all times.
- The prices quoted are suggested retail in Cdn/US dollars. For US and International sales, costs are in US$.
- The above value paks are for client version only. Please send an e-mail with the specific quantities required for RemoteDesk Invoicer, Windows CE, or Customer Versions.