RemoteCE

Step 3 - Setting PPC Options in the Administrator

The CE /PocketPC Interface

The CE support is enabled as an interface and communications option for remote sites. A Client Remote site can be a CE/ PocketPC device. The device must first be installed with the RemoteDesk for PocketPC product called RemoteCE. RemoteDesk Administrator must be configured to allow for the RemoteCE interface (PPC) in the Company Profile. When a new remote client site is added through the Remote Maintenance function, the site can have the PocketPC (PPC) communication options. In this way RemoteDesk can both update customer and item data as well as receive sales orders from the PPC device.

    • Select the Company Profile menu choice and click on the Communications tab. Enable the "External communications" method by clicking on its box. Click on the "Settings" button to see the External Gateway Communications form.
      Select the "PPC/ HPC Devices" tab. To enable the PocketPC interface click on "P/PC & H/PC Data Collection" box. This allows selection to different ways to communicate to the PPC device.

      To accept the default method, click on the "Batch Ascii File Transfer" method. This is the standard way communications is done to the PocketPC device, through batch files.

      The Inbox and Outbox settings are set individually for each remote site set up as a PPC device. These do not have to be set here.

      For the other options, simply accept the default "Order mask" prefix" and the "Format" settings. These are standard RemoteCE settings.

      It is possible that other portable data collection devices could use different formats. These PPC settings are then used for any remote client site that uses this External Communications PPC option.

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