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1. The Order Status function in RemoteDesk allows you to check on orders that have been posted to Great Plains Dynamics. It tracks when the order was received, shipped and invoiced. It also has special flags for a "credit hold" and a "on backorder". The program tracks the order status to the first Great Plains invoice and first Great Plains backorder for information. The program does not follow a multi-document trail in Dynamics for invoices, backorders, etc. Additionally, the Order Status program removes old entries from its tables when the "Update order Status" button is clicked and order numbers in RemoteDesk are matched against Great Plains.
2. The Inventory Price List imported from the Great Plains Dynamics system can not be modified. The Inventory screens in the Table Maintenance menu has been dimmed so that inventory items can only be viewed and not modified. All changes must be imported from the Great Plains Dynamics database.
3. The customer records in RemoteDesk keeps a single salesperson code. It does not support the Dynamics "multiple" salespeople per customer feature.