FAQ's How are the sales orders received by head office? Does this mean the remote users are not online? Does it interfere with my regular E-Mail? Does RemoteDesk interface with ACCPAC for Windows or ACCPAC Plus for DOS? How does RemoteDesk interface with ACCPAC? Does each sales rep require a copy of RemoteDesk? What about data security over the Internet? How is my company data protected? Some staff are using contact management software such as ACT! to track leads. How can RemoteDesk use this? What are other advantages of using RemoteDesk as opposed to faxing orders like we do now? How does RemoteDesk handle customers differently from my sales reps when entering orders? Can my remote sales staff see customers credit or AR information? How does RemoteDesk handle inventory quantity on hand? I also want to update remote PCs with other data files for different applications. Can RemoteDesk help me with this? Can it do it automatically? How are new customer codes and order numbers assigned? Why wouldn't I just use ACCPAC for Windows 'Import' function? Can I change the quote or order format that the product comes with? I am confused as to which client version I need, can you better describe this? Do you have any questions? Please submit them to: RD@bravosw.com

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