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Index |
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To create RemoteDesk data, you use the Import process to read ACCPAC data files to bring in customer, ship-to and item price list data. The Import process also updates other lookup tables like salesperson, terms and territory at the time customer records are read. The RemoteDesk Export process is used to update the ACCPAC database with new sales orders keyed into RemoteDesk or received from remote client sites. You can also export to ACCPAC new customer records and ship-to addresses created in RemoteDesk. The third area of the interface provides order status information to all RemoteDesk clients such as when orders were posted to ACCPAC, if they have been invoiced, shipped, put on backorder or credit hold. For order status there is also a "problem" alert on the screen that shows up when the order takes the customer over their credit limit.
For the remaining RemoteDesk operations, refer to the index page.