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1. The Order Status function in RemoteDesk allows you to check on orders that have been posted to ACCPAC. It tracks when the order was received, shipped and invoiced. It also has special flags for credit hold and on backorder. The order status is updated by the administrator from the order status screen in RemoteDesk. The program reads ACCPAC orders directly for this information.
2. Tax Jurisdictions - RemoteDesk keeps only 1 tax group, but you can choose to define a tax for each jurisdiction to support the different taxing authorities.
IMPORTANT: The number of Tax Jurisdictions used in RemoteDesk must also exist in each of your ACCPAC Tax Groups.
For example, if you have 4 jurisdictions in RemoteDesk, then each of your ACCPAC Tax Groups must also have 4 jurisdictions defined, even if some of them don't need it. In many cases a tax group may only require 2, so it will have 2 additional "dummy" accounts with zero rated jurisdictions defined in the tax group.